I’ve been busy, though it’s probably not terribly apparent here. I’ve been hoping that someone would author accessible content about spaces of all kinds, and position it for an audience that’s new(ish) to UX. I imagined that this piece of work would bring together related concepts in architecture, built environments,….
I’m fairly forgiving toward UI in general. I’m a realist — I get that for many companies user experience design just doesn’t float to the top (even if it that saddens me).But sometimes, it is just so breathtakingly obvious that the user experienc…
I’m doubt that many companies want their customers to unnecessarily panic when using their service. Yet that’s exactly what happened when I used a Vancity ATM recently. It was a simple, straightforward transaction – a quick $20 cash withdrawal req…
Maybe I’m a strange creature, but there’s a building in this world (and unfortunately located in this fair city of Vancouver) that has the power to change my route purely based on its aesthetic design, especially on any cold or dismal days. I real…
As I mentioned yesterday, Illustrator went all wonky on me. I repeatedly received this nice little message: All my usual tricks didn’t work. Not even the good old copying and pasting into a new file. Not even starting a totally different file from…
I’ll confess, I’m a magazine ho (err, aficionado). But curiosity eventually got the better of me and I just had to see how a magazine could possibly be rendered on an iPhone. So when one of my titles came up for renewal, and they threw in a free d…
We have this really obnoxious coffee machine at our office. We were already well-acquainted with one another, having encountered each other at a previous office. When I first used it, I really had to scrutinize its menu to figure out how to simply…
My daily commute is often filled with small annoyances that I drown out with either music, email or eBooks. But this time it was different, some cylinder in my brain fired as I contemplated this ill-placed transit map: Plan My Trip Here?! Oh, you …
Oops, looks like someone in charge of signage at the new(ish) Canada Line Yaletown skytrain station neglected to think of the users/wayfinding…
This escalator always gets me. I walk toward the right to go up every single time.
